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not matter 。。。 It will supercharge all of this。 It's really going to be a different 
world。; 
Moreover�察�in the old days�察�these software programs would have been priced beyond the 
means of a little Indian game start´up�察�but not anymore�察�thanks in part to the 
open´source free software movement。 Said Rajesh�察 �The cost of software tools would 
have remained where the interested parties wanted them to be if it was not for the 
deluge of rather efficient freeware and shareware products that sprung up in the early 
2000s。 Microsoft Windows�察�Office�察�3D Studio MAX�察�Adobe Photoshop´each of these 
programs would have been priced higher than they are today if not for the many 
freeware/shareware programs that were comparable and compelling。 The Internet 
brought to the table the element of choice and instant comparison that did not exist 
before for a little company like ours 。 。 。 Already we have in our gaming industry 
artists and designers working from home�察�something unimaginable a few years back�察�
given the fact that developing games is a highly interactive process。 They connect 
into the company's internal system over the Internet�察�using a secure feature called 
VPN ��virtual private network�В察�making their presence no different from the guy in 
the next cubicle。; 
The Internet now makes this whole world ;like one marketplace�察─�added Rajesh。 ;This 
infrastructure is not only going to facilitate sourcing 
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of work to the best price�察�best quality�察�from the best place�察�it is also going to 
enable a great amount of sharing of practices and knowledge�察�and it's going to be 
'I can learn from you and you can learn from me' like never before。 It's very good 
for the world。 The economy is going to drive integration and the integration is going 
to drive the economy。; 
There is no reason the United States should not benefit from this trend�察�Rajesh 
insisted。 What Dhruva is doing is pioneering computer gaming within Indian society。 
When the Indian market starts to embrace gaming as a mainstream social activity�察�


Dhruva willalready be positioned to take advantage。 But by then�察�heargued�察�the market 
;will be so huge that there will be a lot of opportunity for content to come from 
outside。 And�察�hey�察�the Americans are way ahead in terms of the ability to know what 
games can work and what won't work and in terms of being at the cutting edge of 
design´so this is a bilateral thing 。 。 。 Every perceived dollar or opportunity that 
is lost today ��from an American point of view because of outsourcing�А�is actually 
going to come back to you times ten�察�once the market here is unleashed 。 。 。 Just 
remember�察�we are a 300´million middle class´larger than the size of your country or 
Europe。; 
Yes�察�he noted�察�India right now has a great advantage in having a pool of educated�察�
low´wage English speakers with a strong service etiquette in their DNA and an 
enterprising spirit。 ;So�察�sure�察�for the moment�察�we are leading the so´called wave 
of service outsourcing of various kinds of new things�察─�said Rajesh。 ;But I believe 
that there should be no doubt that this is just the beginning。 If ��Indians�А�think 
that they've got something going and there is something they can keep that's not going 
to go anywhere�察�that will be a big mistake�察�because we have got Eastern Europe�察�which 
is waking up�察�and we have got China�察�which is waiting to get on the services bandwagon 
to do various things。 I mean�察�you can source the best product or service or capacity 
or competency from anywhere in the world today�察�because of this whole infrastructure 
that is being put into place。 The only thing that inhibits you from doing that is 
your readiness to make use of this infrastructure。 So as different businesses�察�and 
as different people�察�get more comfortable using this infrastructure�察�you are going 
to see a huge explosion。 It is a matter of five to seven years and we will have a 
huge batch of excellent English´speaking Chinese graduates 

coming out of their universities。 Poles and Hungarians are already very well connected�察�
very close to Europe�察�and their cultures are very similar ��to Western Europe's�А� So 
today India is ahead�察�but it has to work very hard if it wants to keep this position。 
It has to never stop inventing and reinventing itself。; 
The raw ambition that Rajesh and so many of his generation possess is worthy of note 
by Americans´a point I will elaborate on later。 
;We can't relax�察─�said Rajesh。 ;I think in the case of the United States that is what 
happened a bit。 Please look at me�此�I am from India。 We have been at a very different 
level before in terms of technology and business。 But once we saw we had an 
infrastructure which made the world a small place�察�we promptly tried to make the best 
use of it。 We saw there were so many things we could do。 We went ahead�察�and today 
what we are seeing is a result of that。 。 。 There is no time to rest。 That is gone。 
There are dozens of people who are doing the same thing you are doing�察�and they are 
trying to do it better。 It is like water in a tray�察�you shake it and it will find 
the path of least resistance。 That is what is going to happen to so many jobs´they 
will go to that corner of the world where there is the least resistance and the most 
opportunity。 If there is a skilled person in Timbuktu�察�he will get work if he knows 
how to access the rest of the world�察�which is quite easy today。 You can make a Web 
site and have an e´mail address and you are up and running。 And if you are able to 


demonstrate your work�察�using the same infrastructure�察�and if people are comfortable 
giving work to you�察�and if you are diligent and clean in your transactions�察�then you 
are in business。; 
Instead of complaining about outsourcing�察�said Rajesh�察�Americans and Western 
Europeans would ;be better off thinking about how you can raise your bar and raise 
yourselves into doing something better。 Americans have consistently led in innovation 
over the last century。 Americans whining´we have never seen that before。 People like 
me have learned a lot from Americans。 We have learned to become a little more 
aggressive in the way we market ourselves�察�which is something we would not have done 
given our typical British background。; 
So what is your overall message�拭�I asked Rajesh�察�before leaving with my head spinning。 
191 
;My message is that what's happening now is just the tip of the iceberg 。 。 。 What 
is really necessary is for everybody to wake up to the fact that there is a fundamental 
shift that is happening in the way people are going to do business。 And everyone is 
going to have to improve themselves and be able to compete。 It is just going to be 
one global market。 Look�察�we just made ��baseball�А�caps for Dhruva to give away。 They 
came from Sri Lanka。; 
Not from a factory in South Bangalore�拭�I asked。 
;Not from South Bangalore�察─�said Rajesh�察 �even though Bangalore is one of the export 
hubs for garments。 Among the three or four caps we got quotations for�察�this ��Sri Lankan 
one�А�was the best in terms of quality and the right price�察�and we thought the finish 
was great。 
;This is the situation you are going to see moving forward�察─�Rajesh concluded。 ;If 
you are seeing all this energy coming out of Indians�察�it's because we have been 
underdogs and we have that drive to kind of achieve and to get there 。 。 。 India is 
going to be a superpower and we are going to rule。; 
Rule whom�拭�I asked。 
Rajesh laughed at his own choice of words。 ;It's not about ruling anybody。 That's 
the point。 There is nobody to rule anymore。 It's about how you can create a great 
opportunity for yourself and hold on to that or keep creating new opportunities where 
you can thrive。 I think today that rule is about efficiency�察�it's about collaboration 
and it is about competitiveness and it is about being a player。 It is about staying 
sharp and being in the game 。 。 。 The world is a football field now and you've got 
to be sharp to be on the team which plays on that field。 If you're not good enough�察�
you're going to be sitting and watching the game。 That's all。; 
How Do You Say ;Zippie; in Chinese�拭�
As in Bangalore ten years ago�察�the best place to meet zippies in Beijing today is 
in the line at the consular section of the U。S。 embassy。 In Beijing in the summer 
of 2004�察�I discovered that the quest by Chinese 
192 
students for visas to study or work in America was so intense that it had spawned 
dedicated Internet chat rooms�察�where Chinese students swapped stories about which 
arguments worked best with which U。S。 embassy consular officials。 They even gave the 


U。S。 diplomats names like ;Amazon Goddess�察─ �Too Tall Baldy�察─�and ;Handsome Guy。; 
Just how intensely Chinese students strategize over the Internet was revealed�察�U。S。 
embassy officials told me�察�when one day a rookie U。S。 consular official had student 
after student come before him with the same line that some chat room had suggested 
would work for getting a visa�此 �I want to go to America to become a famous professor。; 
After hearing this all day�察�the U。S。 official was suddenly surprised toget one student 
who came before him and pronounced�察 �My mother has an artificial limb and I want to 
go to America to learn how to build a better artificial limb for her。; The official 
was so relieved to hear a new line that he told the young man�察 �You know�察�this is 
the best story I've heard all day。 I really salute you。 I'm going to give you a visa。; 
You guessed it。 
The next day�察�a bunch of students showed up at the embassy saying they wanted a visa 
to go to America to learn how to build better artificial limbs for their mothers。 
Talking to these U。S。 embassy officials in Beijing�察�who are the gatekeepers for these 
visas�察�itquickly became apparentto me that they had mixed feelings aboutthe process。 
On the one hand�察�they were pleased that so many Chinese wanted to come study and work 
in America。 On the other hand�察�they wanted to warn American kids�此�Do you realize what 
is coming your way�拭�As one U。S。 embassy official in Beijing said to me�察 �What I see 
happening ��in China�А�is what has been going on for the last several decades in the 
rest of Asia´the tech booms�察�the tre

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